Thursday, March 19, 2020

Nationwide Businesses Offering Temporary Relief due to Corona Virus

Due to the economic hardship related to the Coronavirus pandemic, many businesses are offering financial assistance to customers. If you’re facing financial hardship and finding it difficult to meet your payment minimums for utilities or other bills, be sure to reach out to your local company.
These nationwide businesses are offering financial relief:


For the next 60 days, AT&T announced that they will do the following for customers:
  • Not terminate the service of any wireless, home phone, or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the Coronavirus pandemic.
  • Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the Coronavirus pandemic.
  • Keep their public Wi-Fi hotspots open for any American who needs them.
  • All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data.

Bank of America

Bank of America has a help page for customers to find resources they can use if affected by Coronavirus. If you have been negatively impacted by illness due to Coronavirus and need additional assistance related to your account, they are asking that you contact them and let them know.

Capital One

Capital One may allow eligible cardholders facing hardship to skip payments without accruing interest. Those impacted financially by Coronavirus should contact Capital One to discuss solutions.


If you need help with your account or payments, Chase account holders who have been affected by Coronavirus should call the number on the back of their credit card or on their monthly statement.


Through March 7th, Citi is waiving fees on monthly services for retail bank customers as well as waiving penalties for early CD withdrawal. For retail bank small business customers, they are waiving fees on monthly service fees & remote deposit capture and waiving penalties for early CD withdrawal.


Through May 13th, all late fees will be waived for Comcast customers. Also, they are pausing their data plans through May 13th, giving all customers unlimited data for no additional charge.
Also, Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet customers. For a map of Xfinity WiFi hotspots, visit Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.


The IRS is delaying the April 15th tax deadline, allowing Americans to defer up to $1 million in payments to the Internal Revenue Service for 90 days.


Effective March 18th, Sprint is providing unlimited data for 60 days to customers with metered data plans, giving 20 GB of free mobile hotspot to customers with hotspot-capable devices, and offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans (effective 3/17).


For the next 60 days, ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data (excluding roaming). Also, T-Mobile and Metro by T-Mobile customers on smartphone plans with hotspot data additional date to mobile hotspot users. They are also willing to offer bill assistance for customers in need due to the Coronavirus pandemic.


Due to economic circumstances related to the Coronavirus and to keep customers connected during this economic and global crisis, Verizon is waiving late fees for residential and small business customers impacted by COVID-19. They’re also offering FREE international calling to CDC level 3 countries.
Verizon will also waive activation fees on new lines of service and upgrade fees starting March 18. This applies to all purchases and service-only activations made through Verizon digital channels, such as and the My Verizon app.


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